LendingKart Finance Ltd urgent Hiring for State Head - Collection to Handle Kerala & Tamil Nadu

 Urgent Hiring For State Head - Collection - South, Kerala/Tamil Nadu.

RESPONSIBILITIES:-

Formulate strategy for the Collections function in the region across all products.
Participate in business reviews conducted for Collection on a periodic basis and recommend for course correction wherever required.
Develop detailed plans for collections function including overall cost, manpower requirements, geographic spread, etc. and present to the CEO for approval.
Develop plans for managing collections within defined bounce buckets and ensure there are contingency plans for emergent situations.
Ensure collections field team is being supported with required guidance and check whether collections agencies are there in the area. And accordingly plan the capacity.
Formulate strategy, along with the supervisor, for reduction in collections related expenses and loan losses as well as increasing penal interest collections.
Define targets for penal interest collection & recoveries, develop action plans to achieve the set targets, and seek sign off from supervisor.
Scan the market, identify best/ innovative practices in collections and drive initiatives for minimizing losses and maximizing recovery from delinquent customers.
Ensure geographic expansion of Collections team in line with business expansion to ensure front end reach and thereby maximum collection in the earlier buckets itself.
Guide the team to identify collection agencies, evaluate capabilities and negotiate for partnership to drive high collections.
Design and propose incentives for collection agencies & officers to ensure they remain incentivized to maximize the collections.
Periodically review performance of collections agencies enlisted, provide performance feedback to ensure desired service levels and on target performance.
Monitor collections for various defined buckets, (bucket x, 1, 2, 3) identify issues/ challenges faced by collections officers/ agencies in driving collections and provide resolution for them.
Deploy different set of new approaches for different markets based on risk and delinquencies and create capacity for future bounces in alignment with the approved budgets.
Set guidelines for team in terms of approach to achieve collections targets and review their performance on a timely basis to ensure overarching business and profitability goals are achieved.
 
GENERAL QUALIFICATIONS:

Educational Qualifications - Post-graduation in any field
Work Experience – 7 -12 years of experience maximum
Significant experience in retail lending collections management

Interested Connections Can Share Their Resume On...

praful.barad@lendingkart.com